GUIDES & ARTICLES

I had a great conversation with clients and consultants about the differentiators that make a consultant provide great value to clients. We agreed on these 3 characteristics:1/ Operational Leadership - you've lived your client's situation and challenges as an...

Here we grow again! Penon Partners is excited to announce the arrival of a highly-skilled professional to our Team – Greg Gunter! Greg is a global Cloud - IT Services & Operations - Critical IoT network services leader and consultative services professional. His...

Here we grow again! Penon Partners is excited to announce the arrival of a highly-skilled professional to our Team – Terence Caston! Terence is a talented technical sales and customer success leader with a passion for customers, technology, and products with over 20...

Welcome to part IV of my five-step approach to finding the financial waste in your IT budget. Part IV is not for the faint of heart. Building an IT Service cost capability will require time, effort, skills not typically found in IT organizations and a strong...

Have you ever lived the situation in which people were expecting the others to do things, or in which things have been done twice… This is annoying isn’t it? I consider it really important for any action, activity, or part of a project… to know who leads it (in...

“Where is the printer?” (This Article is the first of 3 articles on Corporate Print costs reduction) Who has not heard this question from a new employee or a visitor from a different site? There are usually two approaches for printing: First, the traditional, and a...

Welcome to part III of my five-step approach to finding the financial waste in your budget. Are you reviewing your IT contracts and invoices on a consistent basis?  You should be because there is always money to be found there. Contract Renewals: If you have contracts...

Do you have immature ITIL processes? If you do, you are wasting some of your valuable IT operating budget and losing company revenue. Mature ITIL processes improve the reliability and repeatability of the IT services you provide. In addition, mature processes reduce...

If you are asking yourself this question or if your leadership is telling you they are, then you can be assured they are.  The truth is that unless you are continually managing your IT assets, there will always be savings to be found. Reducing the cost of your IT...

Are you confident enough to say that your digital transformation project is on track? Be able to clearly answer effectively to this question is key because most of the time digital transformations (related to a new system for teams) are considered easy at first...

Are you tired of managing your IT budget and constantly feeling a target on your back? Anybody who has ever managed an IT budget knows there is a target on their back; a financial target that is. An IT department’s budget is often viewed as exorbitant and therefore...

If you do not have an Inside Sales Team, in addition to a “Field Sales Team”, now would be a great time to add one.  Why?  Just think of all the tasks that your Field Sales Team has to manage and prioritize, and then consider what is likely to get the most of their...

It may feel like middle age torture, but a successful IT Executive does need to be “drawn” and “quartered”.  They cannot focus simply on the today or this year or the future or the budget.  Spending too much time on any one will be at the detriment of the...

As a new employee joining a company, especially in this remote work environment, don’t you think it is a real challenge to be proactive, become integrated and succeed your onboarding? I think it is tough and needs a special article on this topic. To overcome this new...

In your professional context, have you ever been annoyed by subjects that are circling around, that have already been discussed or decided, but come back to the surface again and put back on the table? Have you ever asked yourself, “why are we talking about this...

Here we grow again! Penon Partners is excited to announce the addition of two more highly-skilled professionals to our Team – Srini Ratnam and Andy Smith! Srini Ratnam is our Practice Leader for IT Infrastructure & Operations Consulting. He brings a strong...

Is Servant Leadership a new concept? Does it provide a modern and relevant new perspective to serve people? What is servant leadership? Is it an extract and an adaptation of some of the Bible’s main principles adapted to the digital 21st-century reader? Is it the new...

How well connected are your Inside Sales and Field Sales Teams? For companies that have both Inside Sales and Field Sales Teams, the Missions and Metrics for each are generally defined as follows. Note - If you only have a Field Sales Team and they are responsible for...

We all know the famous Einstein formula e=mc² ; but do you know that e=mc is another powerful formula for business and project leaders as well? Let me share one of my tactics by explaining this formula. E (Efficiency) = M (Motivation) x C (Competence) This formula is...

Dear readers, I promised you in my previous article that I would explain to you why consultants can look so solemn, serious, and seem so inflexible. The time has come; I know you can't wait any longer. Have you ever heard about the importance of distinguishing Who you...

It’s not by magic neither by pure gift that experienced consultants give such positive thoughts about their work and delivery. If you think the opposite, stop reading this article, otherwise you can move forward. Have you ever asked yourself such kind of questions:...

Moving to a “Business As A Service” model is quickly becoming a requirement in today’s market. Navigating your “Business As A Service” transformation is a challenge that requires a robust execution plan. So why are companies switching to a “BaaS” model and why does it...

Collecting money from customers can be challenging. To ensure those sales become cash in the bank, consider the following as it relates to your company’s process: 1. Who are you? First, take the time to observe your business: who are your customers? how many are...

Don't you want to perform at leading your projects (or programs) and have fun doing it? Don't you want to drive projects by yourself, learn and become efficient, rather than delegating project management to others? This is an interesting ambition that we share!  ...

I keep hearing the question, what is “the future of work” or “the workplace of the future” and I think we are asking the wrong question because the workplace has changed and it is “the workplace of Now”. The world was forced to make a quantum leap in how to conduct...

I'm proud and really excited to announce the development of our organization to strengthen our offering with the arrival of Holger Schneidt, Richard Segers, and Russell Bandy. Holger, Richard and Russell are 3 tremendous business leaders with a true expertise and...

Penon Partners is proud to announce the launch of its new website, now live at penonpartners.com. This new site provides details and insight into the company’s history and mission, its services, and the team that makes it all happen. The new site launch is just one...