ANDY SMITH

As a global senior technology and business executive, Andy has over 25 years of broad-based successes that include application development and IT operations & manufacturing leadership for multi-billion-dollar healthcare, supply chain, hospitality, and government companies.

At Penon Partners, Andy leads the Global IT Operations Excellence Consulting offerings.

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Who’s on 1st? Building a Transformation Roadmap

Congratulations you have a list of all the projects you need to complete the transformation of your area. However, how do you decide which one gets done first and what sequence they should be completed in. Do you chase the benefits, the squeaky wheel or the industry trends? How do you decide? The simple answer is … it depends on what the objective of the transformation is. 

Here are some methodologies and approaches you should consider when prioritizing or sequencing your roadmap:

1. Business-Driven Approach: Align initiatives with business goals and priorities. This approach involves understanding the business strategy, key objectives, and how you can support these goals. Prioritize projects that directly contribute to achieving these objectives.

2. Value-Based Prioritization: Evaluate the potential value or return on investment (ROI) of each project. This includes assessing the impact on revenue, cost savings, customer satisfaction, and operational efficiency. Projects with higher expected value should be given priority.

3. Capability Assessment: Assess the current capabilities of your area against future needs. Identify gaps in capabilities, skills, or processes, and prioritize projects that will bridge these gaps.

4. Stakeholder Engagement: Involve key stakeholders from different departments in the decision-making process. This ensures that your roadmap is aligned with the needs and expectations of various parts of the organization.

5. Risk Management: Consider the risks associated with each project, including technical, financial, and operational risks. Projects with lower risks or those that mitigate significant business risks may be prioritized.

6. Technology Trends and Innovations: Keep an eye on emerging technologies and industry trends. Projects that leverage new, relevant technologies might be prioritized to gain a competitive advantage or improve efficiency.

7. Resource Availability: Consider the availability of resources, including budget, personnel, and technology. Projects that align with available resources can be prioritized to ensure successful implementation.

8. Agile and Incremental Approach: Adopt an agile methodology where the roadmap is flexible and can adapt to changes. Prioritize smaller, incremental projects that deliver value quickly and allow for continuous improvement.

9. Compliance and Regulatory Requirements: Prioritize projects that are necessary to meet legal and regulatory requirements to avoid penalties and ensure business continuity.

10. Technical Debt Reduction: Projects that reduce technical debt, such as upgrading legacy systems or improving scalability and security, can be prioritized to ensure a robust and efficient environment.

11. Customer-Centric Approach: Focus on projects that improve customer experience and engagement. This might include enhancing digital channels, customer relationship management systems, or data analytics capabilities.

12. Balanced Portfolio Approach: Ensure a balance between short-term wins and long-term strategic projects. This approach helps maintain momentum while building capabilities for future growth.

13. Feedback Loops: Establish mechanisms for ongoing feedback from users and stakeholders. Projects that address critical feedback or significantly improve user satisfaction can be prioritized.

14. Scalability and Sustainability: Prioritize projects that are scalable and sustainable in the long run, ensuring that your area can support future growth and change.

By using a combination of these methodologies, organizations can develop a roadmap that is strategic, aligns with business goals, manages risks effectively, and is adaptable to changing business needs and industry advancements. 

By the way, if you don’t know the comedy sketch of “Who’s on First” do a search for Abbott and Costello. It may make you smile. 

Do you need someone to talk to about your roadmap? Schedule time to chat with me and discuss how I can help.  I’ll be happy to talk.  Calendly – Andy Smith

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