About Us

Founded in 2016, Penon Partners is a business transformation consulting company focusing on visible operational efficiency improvements and the creation of competitive value.​

PRODUCT SIMPLIFICATION – PROCESS AUTOMATION – TEAM & SYSTEM INTEGRATION – CUSTOMER SERVICE & SUPPORT IMPROVEMENT – HUMAN CAPITAL ALIGNMENT – SALES TEAMS ENABLEMENT – CX TRANSFORMATION

We accelerate your transformation and make it operational, adopted by all. We rely on approved methodologies and our operational leadership skills, from years of experience. Most importantly, we build positive experiences and success stories.

We serve small, medium and large companies in service industries that are in need for expertise in their transformation, transition to the Digital economy.

Our Team

Based in Atlanta and Paris with an US-EMEA culture, our team is composed exclusively of highly experienced operational managers with consulting skills that have led or lived transformations in their business expertise. We bring immediate, pragmatic and experienced value to our clients.

Penon Partners

Jean-Christophe has more than 20 years of experience in large transformation programs, acquired within big4, and in internal management roles in various contexts of internationa...See More

Jean-Christophe LAURENT CEO | Business Efficiency & Digital Transformations Consulting
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Penon Partners

Carole has more than 20 years of experience in leading financial teams, selling financial services and managing human resources.

She has also led financial transformation...See More

Carole DEVIES Finance Manager | Practice Leader - Finance Transformation Consulting
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Penon Partners

Holger has more than 20 years of experience as business leader in IT Security & Risk management Transformation (audit, compliance, ISO,..) and as Project Management Office l...See More

Holger SCHNEIDT Practice Leader – Risk, Compliance and IT Security Consulting
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Penon Partners

Richard has over 20 years as Experienced Executive Sales leader with a demonstrated history of delivering results in the information technology and services industry.

Ski...See More

Richard SEGERS Practice Leader - Human Capital Consulting
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Penon Partners

Russell has over 25 years of experience in Sales Leadership, Business development and team transformation acquired through working for and with a range of companies from startup...See More

Russell BANDY Practice Leader - Sales Enablement and Customer Experience Consulting
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Penon Partners

Laurent has more than 18 years of experience in transformation projects through internal leadership roles in a major French telecommunications operator. He has led communication...See More

Laurent PILOT Senior Consultant
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“I created Penon Partners based on my belief that successful transformations combine solid, open methods with a subtle human factor. Now I put my experience – from large consulting firms, international programs and operational management – to work for my clients, teams and partners to make their own transformations a success.”

                                                                                                                                               – Jean-Christophe Laurent, Founder

Why Penon?

The pace of innovation and company transformation is accelerating.
  • Constant restructuring and transformation are needed to stay competitive
  • The cloud and remote capabilities enable start-ups to scale
  • Big players must demonstrate agility without impacting operations
The pace of innovation and company transformation is accelerating.
Customers expect high quality service, but business models are increasingly complex.
  • Online services, transparency and interconnection are mandatory
  • AI, analytics and process digitalization are needed to grow
  • “Make or buy” decisions are at the heart of most transactions
Customers expect high quality service, but business models are increasingly complex.
Successfully balancing change and business as usual is key for sustainable success.
  • Pressure to deliver has made contingency planning a norm
  • Ensuring a high quality of operational service during constant change is key
  • Keeping balance can be exhausting – solid, smart processes are needed to maintain motivation
Successfully balancing change and business as usual is key for sustainable success.
Consequently. . . customers are struggling to execute the defined strategy and related transformations.
  • Leadership often under-evaluate the complexity and effort needed to execute general directives into an operational journey and implement it
  • Few are good at executing and driving transformation but instead prefer defining and managing
  • The budget allocated to executing transformation may be limited compared to what is devoted to defining and promoting the strategy
Consequently. . . customers are struggling to execute the defined strategy and related transformations.

With years of high level experience in transformation program execution, we have acquired expertise to address those critical issues such as:

  • BU / Department integration
  • Digitalization of business process
  • Online experience & e-commerce enablement
  • Sales enablement transformation
  • Operations-R&D-IT performance optimization
  • ERP & complex solutions integration
  • IT risks and compliance support

Our double experience as both consultants and internal leaders is a real asset for our customers. All of our consultants have been internal leaders and have faced those constraints and difficulties.

We have lived your life. We can understand what you are experiencing. We know what works and what doesn’t. The solutions we will build together will be operational and tailored for your context.

These are key differentiators from many “historical” consulting firms.

Our Vision

We believe a transformation should be a beautiful journey that provides great satisfaction, personally and for the team. Our vision is to make our clients’ transformation an amazing success story to live and tell. Our Penon Partners team loves being a part of our clients’ stories and revealing the marvelously subtle alchemy of success that brings together not just the work but also the people and environment.

Our Values

S AVOR THE JOURNEY | We assist our customers in enjoying the change. We take the time to celebrate small wins to achieve big goals.
A CT WITH INTEGRITY | We are honest, forthright in our interactions and act with integrity. Trust builds a reliable business and long-term relationships.
I MPROVE | We continuously improve our service quality by focusing on our people, their skills and your feedback.
L ASTING RESULTS | We drive long-lasting results and make our clients successful by developing transformational leaders, creating efficiency & greater effectiveness.
©2020 Penon Partners |

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This privacy notice discloses the privacy practices for penonpartners.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
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  4. How you can correct any inaccuracies in the information.

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We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

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  • See what data we have about you, if any.
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Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email to jclaurent@penonpartners.com.

Privacy Policy |

Terms and Conditions

Last updated: 02/12/2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.penonpartners.com website (the “Service”) operated by Penon Partners(“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Penon Partners.

Penon Partners has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Penon Partners shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

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