Process - Activity - Project Performance Diagnosis

Let’s explore your story together!

We can review, diagnose and propose solutions for your stumbling blocks and help you scale.

We analyze the performance of your teams, departments or processes or project to improve your operational efficiency & effectiveness.

Process Flow Analysis and Improvement

• Understand why there are issues and problems in a critical process you lead
• Reach best practice performance in a process (customer onboarding, customer support, new product release, IT software release, 24/7 Operations center…)
• Know who does what, how it’s done, what to improve within a specific process

Team Activity Performance Analysis and Recommendations

• Find solutions to improve performance in a team, department or a BU that is currently having trouble and is underperforming
• Analyze team activities and responsibilities to find the best solution for improving performance
• Get a clear mission statement for a specific team or activity within your organization

Program/Project Analysis and Restructuring

• Resolve difficulties in your program such as slipping, extra costs or weak outcomes
• Get answers of what’s going on and what needs to be done
• You want a quick, effective intervention to get back on track

If YES –> We are the ONE for you!

Let’s Execute your story together!

We structure your thoughts & strategy vision into a tailored, organized program that can be successfully implemented.

We drive the execution of your transformation projects for you.

We make it operationalized within your organization.

Program Scoping & Structuring

• Translate strategic decisions into a structured program plan
• Define your business requirements and set up a mobilization plan (RFP or internal)
• Frame your plan, define workstreams and mobilize to make it reality

Program/Project Management (PMO)

• Drive and secure the execution of your plan with and experienced Program Manager
• Mobilize your resources at maximum capacity to move forward
• Rely on an expert in business transformation to execute

Execution Support to teams

• Help your teams to implement and deliver the outcomes (Training, RACI, workflow, specifications, workshop preparation, recruitment assistance)
• Support on the communication and training plan execution

If YES –> We are the ONE for you!

Let’s guide your story together!

We can supplement & augment the day to day leadership or be the team’s trusted right hand.

We can mentor & train operational managers to become leaders in their domain.

A Transition Manager / Expert 

• Leader to Manage a Team/Department to overcome an obstacle (sudden departure, specific expertise,..)
• New leadership momentum for a department or team

Mentoring and Training

• Mentoring for your new position to accelerate your ramp up and create a plan to achieve your goals
• Coaching and support from an experienced operational leader in your area to understand and adopt a “leader mindset”
• Training on project/program management, tailored to your situation

If YES –> We are the ONE for you! 

Currently, we provide transition manager services for these positions:

• Project Office
• CIO, CTO, R&D
• Sales Manager
• Customer Service, Customer Experience
• HR Manager
• IT Risk, Security & Compliance