You are a leader
– Technical & Finance leader (CTO, CIO, CFO and Managers)
– Transformation leader (BU Leader, PMO, Program Director, Transformation leader)
In need to succeed these digital transformations
– Critical process automation (finance, IT, customer service, CX)
– New system integration (ERP, ITSM)
– IT cost reduction
– Program & Change management
– Digital roadmap & governance effectiveness
We developed a 3-step system to succeed it
1 – Diagnose and report your situation
2 – Execute required transformation
3 – Coach your leaders to stabilize it
- Team Integration
- Process Digitization
- Roadmap & Product Simplification
- Project Office Excellence (PMO)
- Online CX (Customer Experience), Service & Support
- IT & Operations Efficiency
- Sales Enablement (Team Performance & Training)
- ERP & Finance Transformation
- Human Capital Alignment
- Telecommunications, IoT, M2M
- IT Professional Services
- Security Manufacturing & Implementation
- E-Commerce, Digital Marketing
- Insurance & Finance Services
Let’s find your chokeholds together!
We diagnose and propose solutions to remove your tumbling blocks and get the expected benefits.
- Find solutions to improve a process that is underperforming
- Get a clear mapping of a process flow, systems, and teams (who does what, how it’s done, problems to solve)
- Receive recommendations to improve the process performance (what to do and how)
Department & Activity
- Find solutions to improve an team, Dpt or a BU that is underperforming.
- Get a clear analyze of activities, responsibilities (RACI, competencies, process involved, staffing, performance)
- Receive recommendations to adapt the department/team (what to do and how)
Program/Project Health Check & Restructuring
- Find solution to put back on track a program/project that is costly and out of control (slipping, extra costs, scope, benefits, weak outcomes)
- Receive recommendations to restore the program/project (what to do and how)
We give you the keys to tackle your problem!
Let’s execute your story together!
We translate strategy vision into a tailored, structured & organized plan for implementation.
We drive the Change/Program and coordinate the initiatives within the organization.
We actively support the operational teams (managers, experts,..) to secure the delivery.
Program Planning & Structuring
- Translate strategic decisions into a structured program plan
- Frame a plan, define workstreams and mobilize to make it reality
- Define business requirements and set up a mobilization plan (RFP or internal)
Program Management (PMO)
- Drive and secure the execution of the plan with experienced Program Manager(s)
- Mobilize resources at maximum capacity to move forward
- Rely on an expert in business transformation to execute
High-Touch Execution Support
- Help teams to implement and deliver the outcomes (Training, RACI, workflow, specifications, workshop preparation, recruitment assistance)
- Support on the communication and training plan execution
If YES –> We would be happy to drive it!
Let’s guide your story together!
We mentor & coach leaders to perform in their domain.
We lead a department for a determined period.
Mentoring and Coaching
- Mentoring for your new role to accelerate your ramp-up and create a plan to achieve your goals.
- Coaching and support from an experienced operational leader in your area to understand and adopt a “leader mindset”.
- Mentoring and coaching on project/program leadership, tailored to your situation.
Expert Interim Leader
- Leader to Manage a Team/Department to overcome an obstacle (sudden departure or a gap in specific expertise,..)
- New leadership perspective and drive for a department or team.
We provide interim leadership services for these positions:
- CIO, CTO, PMO
- Finance & controlling, Auditor
IT Performance increase
- IT cost killing (20% per year)
- IT core Process Automation (demand, change, incident, release – based on ITIL)
- IT Roadmap elaboration
- Business <-> IT Alignment & Reconciliation
- CTO/CIO Organization restructuring
IT Operations Excellence
Business Integration & Online Transformation
- Integration of several Entities’ Processes & Teams
- Restructuring R&D & Service Operations
- Product & Services Roadmap Alignment
- CX Department operating model
- Offline to Online Service CX transformation
Digitalization of Critical Process & Practices
- Self-serve and automation of customer service & support
- Order to Cash process automation
- Procure to Pay process automation
- Customer enablement automation
- Finance controlling & BI tools implementation
- ERP implementation in the broadcast Industry
- Insurance contract & claims quality improvement
- Deployment of Lean Six Sigma and ITIL Methods
- Modernize & Strengthen Project Management Culture
- Due diligence of IT Outsourcing, risk management