SERVICES

You are a leader
– Technical & Finance leader (CTO, CIO, CFO and Managers)
– Transformation leader (BU Leader, PMO, Program Director, Transformation leader)

Needing to succeed at these digital transformations
– Critical process automation (finance, IT, customer service, CX)
– New system integration (ERP, ITSM)
– IT cost reduction
– Program & Change management
– Digital roadmap & governance effectiveness

We developed a 3-step system to succeed at it 
1 – Diagnose and report your situation
2 – Execute required transformation
3 – Coach your leaders to stabilize it

Penon Partners

Performance Diagnosis

Let’s find your chokeholds together!

We diagnose and propose solutions to remove your stumbling blocks and get the expected benefits.

You need to improve a Process 

  • Find solutions to improve a process that is underperforming 
  • Get a clear mapping of a process flow, systems, and teams (who does what, how it’s done, problems to solve)
  • Receive recommendations to improve the process performance (what to do and how)

You want to increase Department & Activity’s performance  

  • Find solutions to improve an team, Dpt or a BU that is underperforming.
  • Get a clear analyze of activities, responsibilities (RACI, competencies, process involved, staffing, performance)
  • Receive recommendations to adapt the department/team (what to do and how)

You want to put back on track a Program/Project in difficulties

  • Find solution to put back on track a program/project that is costly and out of control (slipping, extra costs, scope, benefits, weak outcomes)
  • Receive recommendations to restore the program/project (what to do and how)

Book a meeting

We will help you to tackle your problems and to consider a positive outcome!

Accomplishments

Business Integration & Online Transformation 

Digitalization of Critical Process & Practices

  • Self-serve and automation of customer service & support
  • Order to Cash process automation
  • Procure to Pay process automation
  • Customer enablement automation
  • Finance controlling & BI tools implementation
  • ERP implementation in the broadcast Industry
  • Insurance contract & claims quality improvement
  • Deployment of Lean Six Sigma and ITIL Methods
  • Modernize & Strengthen Project Management Culture
  • Due diligence of IT Outsourcing, risk management


IT Performance increase

  • IT cost killing (20% per year)
  • IT core Process Automation (demand, change, incident, release – based on ITIL)
  • IT Roadmap elaboration
  • Business <-> IT Alignment & Reconciliation
  • CTO/CIO Organization restructuring 

IT Operations Excellence

CLIENTS
WE’VE SERVED