Services

You are a leader
– Technical & Finance leader (CTO, CIO, CFO and Managers)
– Transformation leader (BU Leader, PMO, Program Director, Transformation leader)

In need to succeed these digital transformations
– Critical process automation (finance, IT, customer service, CX)
– New system integration (ERP, ITSM)
– IT cost reduction
– Program & Change management
– Digital roadmap & governance effectiveness

We developed a 3-step system to succeed it 
1 – Diagnose and report your situation
2 – Execute required transformation
3 – Coach your leaders to stabilize it

Performance Diagnosis

Let’s find your chokeholds together!

We diagnose and propose solutions to remove your tumbling blocks and get the expected benefits.

 

Process

  • Find solutions to improve a process that is underperforming 
  • Get a clear mapping of a process flow, systems, and teams (who does what, how it’s done, problems to solve)
  • Receive recommendations to improve the process performance (what to do and how)

 

Department & Activity 

  • Find solutions to improve an team, Dpt or a BU that is underperforming.
  • Get a clear analyze of activities, responsibilities (RACI, competencies, process involved, staffing, performance)
  • Receive recommendations to adapt the department/team (what to do and how)

 

Program/Project Health Check & Restructuring

  • Find solution to put back on track a program/project that is costly and out of control (slipping, extra costs, scope, benefits, weak outcomes)
  • Receive recommendations to restore the program/project (what to do and how)

 

We give you the keys to tackle your problem!

Transformation Execution

Let’s execute your story together!

We translate strategy vision into a tailored, structured & organized plan for implementation.

We drive the Change/Program and coordinate the initiatives within the organization.

We actively support the operational teams (managers, experts,..) to secure the delivery.

 

Program Planning & Structuring

  • Translate strategic decisions into a structured program plan
  • Frame a plan, define workstreams and mobilize to make it reality
  • Define business requirements and set up a mobilization plan (RFP or internal)

 

Program Management (PMO)

  • Drive and secure the execution of the plan with experienced Program Manager(s)
  • Mobilize resources at maximum capacity to move forward
  • Rely on an expert in business transformation to execute

 

High-Touch Execution Support

  • Help teams to implement and deliver the outcomes (Training, RACI, workflow, specifications, workshop preparation, recruitment assistance)
  • Support on the communication and training plan execution

 

If YES –> We would be happy to drive it!

Interim Leadership

Let’s guide your story together!

We mentor & coach leaders to perform in their domain.
We lead a department for a determined period.

 

Mentoring and Coaching

  • Mentoring for your new role to accelerate your ramp-up and create a plan to achieve your goals.
  • Coaching and support from an experienced operational leader in your area to understand and adopt a “leader mindset”.
  • Mentoring and coaching on project/program leadership, tailored to your situation.

 

Expert Interim Leader 

  • Leader to Manage a Team/Department to overcome an obstacle (sudden departure or a gap in specific expertise,..)
  • New leadership perspective and drive for a department or team.

 

We provide interim leadership services for these positions:

  • CIO, CTO, PMO
  • Finance & controlling, Auditor

IT Performance increase

  • IT cost killing (20% per year)
  • IT core Process Automation (demand, change, incident, release – based on ITIL)
  • IT Roadmap elaboration
  • Business <-> IT Alignment & Reconciliation
  • CTO/CIO Organization restructuring 

 

IT Operations Excellence

Accomplishments

Business Integration & Online Transformation 

 

Digitalization of Critical Process & Practices

  • Self-serve and automation of customer service & support
  • Order to Cash process automation
  • Procure to Pay process automation
  • Customer enablement automation
  • Finance controlling & BI tools implementation
  • ERP implementation in the broadcast Industry
  • Insurance contract & claims quality improvement
  • Deployment of Lean Six Sigma and ITIL Methods
  • Modernize & Strengthen Project Management Culture
  • Due diligence of IT Outsourcing, risk management

Clients We've Served

Penon Partners Europe's Multinational Financial Services Allianz Life
Penon Partners BNP Paribas: The Bank for Changing the World
Penon Partners A Journey into Future Events - Easy Fairs Group
Penon Partners Euro Media Group - the European leader in broadcast services
Penon Partners The Largest Travel Insurance Company in Italy - Assicurazioni Generali
Penon Partners La Mutuelle Generale
Penon Partners Sierra Wireless Company - The Future Starts Now
Penon Partners Tessi Customer Marketing
Penon Partners Yves Rocher Cosmetics Company
Penon Partners Penon Partners
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Last updated: 02/12/2020

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