Do you have immature ITIL processes? If you do, you are wasting some of your valuable IT operating budget and losing company revenue. Mature ITIL processes improve the reliability and repeatability of the IT services you provide. In addition, mature processes reduce...
If you are asking yourself this question or if your leadership is telling you they are, then you can be assured they are. The truth is that unless you are continually managing your IT assets, there will always be savings to be found. Reducing the cost of your IT...
Are you confident enough to say that your digital transformation project is on track? Be able to clearly answer effectively to this question is key because most of the time digital transformations (related to a new system for teams) are considered easy at first...
Are you tired of managing your IT budget and constantly feeling a target on your back? Anybody who has ever managed an IT budget knows there is a target on their back; a financial target that is. An IT department’s budget is often viewed as exorbitant and therefore...
ContextAfter multiple acquisitions and a strategic transformation to provide IoT services at a large scale in addition to hardware solutions, a global IoT player decided to accelerate and unify the online experience provided to customers.The objectives were...
