SALES & Business OperationS EFFICIENCY
The performance of your business operations are critical to consistently developing, delivering, and supporting your products and customers. Penon Partners can help you to remove roadblocks, automate, and optimize your core business processes (CX, roadmaps, R&D, onboarding, customer service) to reach a high level of performance.
EFFICIENCY IMPROVEMENT PACKAGES
DIAGNOSE business process
(lean Six Sigma)
Diagnose process flows, systems, roles, data to find root cause of difficulties
Recommend improvements to eliminate wasted effort and costs
processes: roadmap definition, customer service, order fulfillment, customer onboarding, customer billing, inventory management, R&D
optimize ORDER TO CASH process
Optimize flows from the order to the customer billing and payment
Remove order fulfillment roadblocks
Improve customer experience
SALES operations
Implement a robust sales process and accurate pipeline (CRM, steps, KPI, data).
Enabling and coaching the sales team to better attract, present, and close.
Customer satisfaction and support efficiency
Improve end-to-end customer support/service organization and performance.
Accelerate customer onboarding time (remove roadblocks and automate flows and configurations)
Assess customer experience journey (personas, flow, touch points…)
VERTICAL BUSINESS GROWTH PACKAGES
IOT/connected solutions & 5G
Support companies in their IoT Solutions strategy definition, business value validation, and deployment.
1/ Validate your IoT Solution Strategy Definition
2/ Formulate Technology Design
3/ Establish Proof of Value
4/ Implement Solution
TAILOR A CUSTOM SOLUTION
Other Solutions
Program Management | IT Efficiency | Finance Transformation
LET US FIND A SOLUTION TO YOUR OPERATIONAL NEEDS
CASE STUDIES
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Inventory Reporting Process Diagnosis
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SAGE X3 ERP implementation for a chemical company
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ERP D365 implementation in the US
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Improved customer onboarding delays and quality
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OUR PUBLICATIONS
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Optimizing the Sales Pipeline in Your CRM
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Navigating the IoT and Connected Devices Landscape
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Agile “Mess” Organization
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E=MC is Powerful
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CLIENTS
WE'VE SERVED
“Carole is as much close to people and analytical in her management. Her international mindset is a key asset of her competencies.”