Building IT Service Cost Capability

Building IT Service Cost Capability

Welcome to part IV of my five-step approach to finding the financial waste in your IT budget. Part IV is not for the faint of heart. Building an IT Service cost capability will require time, effort, skills not typically found in IT organizations and a strong...
Are my IT assets too expensive?

Are my IT assets too expensive?

If you are asking yourself this question or if your leadership is telling you they are, then you can be assured they are.  The truth is that unless you are continually managing your IT assets, there will always be savings to be found. Reducing the cost of your IT...
Find cash in your IT contracts

Find cash in your IT contracts

Welcome to part III of my five-step approach to finding the financial waste in your budget. Are you reviewing your IT contracts and invoices on a consistent basis?  You should be because there is always money to be found there. Contract Renewals: If you have contracts...
Do You Have Immature ITIL Processes?

Do You Have Immature ITIL Processes?

Do you have immature ITIL processes? If you do, you are wasting some of your valuable IT operating budget and losing company revenue. Mature ITIL processes improve the reliability and repeatability of the IT services you provide. In addition, mature processes reduce...

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