JEAN-CHRISTOPHE LAURENT

Jean-Christophe has 20 years of experience at improving business efficiency & managing digital transformations.

As the CEO, he leads the company strategy and is accountable for engagement quality and satisfaction. He manages the consulting skill-building for the Penon Partners team.

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P2P Process Assessment​

Context​

A US services and manufacturing company was experiencing costly and repetitive issues with its P2P process and AP team.​

  • Difficulties, delays, and manual activities along the process steps (Coupa, NAV, emails)​
  • Difficulties with status and follow-up that require a lot of investigations​
  • Missing end-to-end accountability throughout the process​

Costly consequences​

  • A lot of time wasted with useless escalation to management​
  • Delays in purchases and payments to suppliers​
  • Vendors ask for pre-paid orders to deliver​

Accomplishment ​

Penon Partners performed an end-to-end P2P process diagnosis to identify the root cause and provide recommendations ​

  • Interview teams (CFO, purchasing, AP team, accounting, controlling, Production, IT)​
  • Process mapping (flows, systems, documents, policies,…) and issues analysis​
  • Writing and presenting the final report with recommendations (25 recommendations)​

Outcome​

In 8 weeks, the diagnosis was done, and the report was presented to the CFO, VP of Purchasing, and VP of Controlling​.

They quickly implemented changes across tools like Coupa and NAV, streamlined workflows such as PR/PO processes, improved communication with suppliers, adjusted approval policies, realigned team roles, and instituted governance for continuous improvement.