JEAN-CHRISTOPHE LAURENT

Jean-Christophe has 20 years of experience at improving business efficiency & managing digital transformations.

As the CEO, he leads the company strategy and is accountable for engagement quality and satisfaction. He manages the consulting skill-building for the Penon Partners team.

Read More

O2C & P2P Process Mapping to Prepare ERP Arrival​

Context

A European media services company of 400 people had decided to implement a new ERP to streamline and reshuffle their complete internal operations and modernize the company. In preparation for the arrival of the new ERP solution, they decided to map their core O2C and P2P processes. The objectives were to:

  • Understand the current way of working and responsibilities of each department
  • Design the future way of working and prepare the change management
  • Ease the ERP project by providing high-level process specifications
  • Implement quick wins right away while waiting for the future ERP solutions

Accomplishment 

Penon Partners led the O2C and P2P process mapping engagement and designed the future model with the leadership team and the ERP integrator team. 

  • Interviewed teams (customer service, planning, operations, finance, controlling, purchasing, Production, IT)
  • Mapped current and future detailed process (flows, systems, documents, policies,…) and issues analysis
  • Defined all business rules associated with the processes (thresholds, delegation rules, options, …)
  • Organized and animated workshops with the management team for discussions and validation
  • Wrote final report with recommendations and quick wins

Outcome

In 3 months, the general management mapped, specified and validated the future O2C and P2P processes.

They took immediate actions on organizations, workflows, approval policies, and roles between teams.

It eased the ERP project management, testing phase, and of course the change management.

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

CONNECT WITH ANDY

SCHEDULE A MEETING



SEND A MESSAGE

[contact-form-7 id="7560" title="Primary Contact Popup"]

You have Successfully Subscribed!

CONNECT WITH JEAN-CHRISTOPHE

SCHEDULE A MEETING

 


 

SEND A MESSAGE

    NAME

    EMAIL

    PHONE

    I AM INTERESTED IN

    CONNECT WITH ANDY

    SCHEDULE A MEETING

     


     

    SEND A MESSAGE

      NAME

      EMAIL

      PHONE

      I AM INTERESTED IN

      CONNECT WITH CAROLE

      SCHEDULE A MEETING

       


       

      SEND A MESSAGE

        NAME

        EMAIL

        PHONE

        I AM INTERESTED IN