Context
A rapidly growing company in the financial communications sector had no formal IT security policies or governance frameworks in place to secure their assets. As the organization’s client base expanded — particularly into enterprise and regulated industries — this absence posed a significant risk to both client trust and future growth.
The challenge was clear: establish a robust security framework that could scale with the business, meet stringent client expectations, and position the company as proactive and trustworthy in its security posture.
Accomplishment
Working closely with the CTO and CEO, we conducted a comprehensive assessment of organizational security gaps and led the creation of the company’s first formal suite of security policies. These included:
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Access Control
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Asset Management
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Data Classification and Handling
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Vendor Risk Management
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Incident Response
To ensure these policies were accessible and easily maintained, we introduced a centralized document tracker — a single source of truth for all security and compliance documentation, enabling cross-departmental transparency and alignment.
A key milestone was the successful completion of a complex client security questionnaire. Thanks to the newly established policies, we were able to deliver detailed, confident responses, significantly reinforcing client trust and facilitating a smooth onboarding process.
Outcome
Within just a few months, the organization transitioned from having no formal governance to operating under a structured and scalable security framework:
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10+ foundational security policies developed and implemented
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Improved responsiveness to client security assessments
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Centralized documentation hub adopted across departments
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Increased internal awareness and accountability for security practices
This foundational work positioned the company for future audit readiness, strengthened client relationships, and built a culture of proactive security that supported ongoing business growth.