Penon Partners serves companies to achieve their critical performance goals and their transitions to the digital economy.

  • Organization Design & Team Integration
  • Process Digitization & Optimization
  • Project Management & Change Management
  • Online CX (Customer Experience), Service & Support
  • Cloud Migration & Transformation
  • Roadmap & Product Simplification
  • IT & Operations Efficiency
  • Sales  Performance & Training
  • ERP & Finance Transformation
  • Human Capital Alignment
  • Shared Services Creation & Development
  • Telecommunications, IoT, M2M
  • IT Professional Services
  • Hospitality Management
  • Security Manufacturing & Implementation
  • E-Commerce, Digital Marketing
  • Insurance & Finance Services
  • Healthcare, Hospitals, & Pharmaceutical Supply Chain

Performance Diagnosis

Let’s Explore your story together!

We can review, diagnose and propose solutions to remove tumbling blocks and help scaling organization.

We analyze the performance of processes, teams or programs/project to improve operational efficiency & effectiveness.


Process Efficiency Analysis & Improvement

  • Find solutions on issues and problems in a critical process in pain
  • Get a clear mapping of a process flow, systems, and teams (who does what, how it’s done, what to improve)
  • Reach best practices performance in a critical process


Business Activity Analysis & Recommendations

  • Find solutions to improve a team, Dpt or a BU that is underperforming.
  • Get a clear analyze of activities, responsibilities (RACI, competencies, process involved, staffing)
  • Reach high efficiency performance of the activity (team, Dpt, BU)


Program/Project Health Check & Restructuring

  • Find solution to put back on track a program/project that is costly and out of control (slipping, extra costs, scope, benefits, weak outcomes)
  • Receive recommendations to restore the program/project (what to do)


Let us help you address these issues!

Transformation Execution

Let’s execute your story together!

We translate strategy vision into a tailored, structured & organized plan for implementation.

We drive the Change/Program and coordinate the initiatives within the organization.

We actively support the operational teams (managers, experts,..) to secure the delivery.


Program Planning & Structuring

  • Translate strategic decisions into a structured program plan
  • Frame a plan, define workstreams and mobilize to make it reality
  • Define business requirements and set up a mobilization plan (RFP or internal)


Program Management (PMO)

  • Drive and secure the execution of the plan with experienced Program Manager(s)
  • Mobilize resources at maximum capacity to move forward
  • Rely on an expert in business transformation to execute


High-Touch Execution Support

  • Help teams to implement and deliver the outcomes (Training, RACI, workflow, specifications, workshop preparation, recruitment assistance)
  • Support on the communication and training plan execution


If YES –> We would be happy to drive it!

Interim Leadership

Let’s guide your story together!

Our Leadership-as-a-service augments your day-to-day leadership or is your team’s trusted advisor.

We can mentor & coach operational managers to become leaders in their domain.


Expert Interim Leader 

  • Leader to Manage a Team/Department to overcome an obstacle (sudden departure or a gap in specific expertise,..)
  • New leadership perspective and drive for a department or team.


Mentoring and Coaching

  • Mentoring for your new role to accelerate your ramp-up and create a plan to achieve your goals.
  • Coaching and support from an experienced operational leader in your area to understand and adopt a “leader mindset”.
  • Mentoring and coaching on project/program management, tailored to your situation.


Currently, we provide interim leadership services for these positions:

  • CIO, CTO
  • Project Office Organization
  • Sales leader
  • Customer Service, Customer Experience leader
  • IT Risk, Security & Compliance leader


Business Integration & Operational Efficiency Improvement

Integration of several Entities’ Processes & Teams

Product & Services Roadmap Alignment

Restructuring R&D & Service Operations


Global IT Operations Excellence

M&A Synergies for an Application Developer

Worldwide Cloud Migration to AWS Service


Digitalization of Critical Process & Practices

ERP Implementation in the Broadcast Industry

Insurance Contract & Claims Quality Improvement

Modernize & Strengthen Project Management Culture

Production & Quality Improvement


Global Online Services Transformation

Offline to Online Service CX transformation

Self-serve and Automation of Customer Service & Support

e-Commerce Retail Platform, IT Program Director


Technical Services Delivery and Management Improvement

Business <-> IT Alignment & Reconciliation

Restructuring R&D & Service Operations (100ppl)

Industrialization of Technical Support & 24/7 NOC


IT Services Management

CTO/CIO of Services business Companies

Due diligence of IT Outsourcing, risk management

IT infrastructure Worldwide Rationalization


Sales Enablement Achievements & Transformations

Successful sales team adaptation to internal / external change

Instill Customer-for-life mentality across all departments

Vertical Sales & Service Organization

Global Sales Training Curriculum


Finance Achievements & Transformations

Financial Process Improvement

ERP Program Management

Financial Modeling & Consulting on business creation

Clients We've Served

Penon Partners Europe's Multinational Financial Services Allianz Life
Penon Partners BNP Paribas: The Bank for Changing the World
Penon Partners A Journey into Future Events - Easy Fairs Group
Penon Partners Euro Media Group - the European leader in broadcast services
Penon Partners The Largest Travel Insurance Company in Italy - Assicurazioni Generali
Penon Partners La Mutuelle Generale
Penon Partners Sierra Wireless Company - The Future Starts Now
Penon Partners Tessi Customer Marketing
Penon Partners Yves Rocher Cosmetics Company
Penon Partners Penon Partners
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Privacy Policy

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email to

Privacy Policy |

Terms and Conditions

Last updated: 02/12/2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website (the “Service”) operated by Penon Partners(“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Penon Partners.

Penon Partners has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Penon Partners shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.

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