SOME OF OUR USE CASES
Use case – Implemented KOFAX to automate Account Payable process
Context A US based manufacturing and service company was using paper for its accounts payable processes. As a result they were wasting a lot of time struggling to get proper approvals, being...
Use case – Improved customer onboarding delays and quality
Context A recurring services company was experiencing quality issues and long delays in the customer onboarding phase (hardware and software services). Customers were complaining, the effort to...
Use case – Scaled R&D & Operation Services of IoT (Internet of Things) Services company
Context This successful multinational IoT services company was growing its business faster than its organization could handle. The R&D department (Telecom and software services) was overwhelmed...
Use Case – Led RFP process to implement a cohesive online experience for a hardware and service business company.
Context This multi-national hardware and service company was delivering hardware and managing services (software and support) in the traditional way, with limited online capabilities. They were...
Use Case – Led post merger integration program of 3 international IoT MVNO companies into one service BU
Context After the acquisition of 3 IoT players in Europe, the company wanted to leverage these multi-cultural entities to create a unique and scalable IoT MVNO services BU in Europe (150ppl) The...
Use Case – Led CX Transformation Program of a Global IoT Services Business
ContextAfter multiple acquisitions and a strategic transformation to provide IoT services at a large scale in addition to hardware solutions, a global IoT player decided to accelerate and unify the...
Use Case – Brought Agile Practices to IT Operations
Context Mission critical hospitality applications were being hosted in the United States with a content delivery service providing the omnichannel edge services to the customers. However, the...
Use Case – Globalized Application Availability Using Cloud Platforms
Context Mission critical hospitality applications were being hosted in the United States with a content delivery service providing the omnichannel edge services to the customers. However, the...
Use Case – Merger of 25 Practices of an Healthcare Application Developer
ContextA healthcare application developer had acquired over 25 software companies and desired to find the synergies in their software distribution practices. The focus was on the 35 different...