Here we grow again! Penon Partners is excited to announce the arrival of a highly-skilled professional to our Team – Terence Caston! Terence is a talented technical sales and customer success leader with a passion for customers, technology, and products with over 20...
Welcome to part IV of my five-step approach to finding the financial waste in your IT budget. Part IV is not for the faint of heart. Building an IT Service cost capability will require time, effort, skills not typically found in IT organizations and a strong...
Have you ever lived the situation in which people were expecting the others to do things, or in which things have been done twice… This is annoying isn’t it? I consider it really important for any action, activity, or part of a project… to know who leads it (in...
“Where is the printer?” (This Article is the first of 3 articles on Corporate Print costs reduction) Who has not heard this question from a new employee or a visitor from a different site? There are usually two approaches for printing: First, the traditional, and a...
Welcome to part III of my five-step approach to finding the financial waste in your budget. Are you reviewing your IT contracts and invoices on a consistent basis? You should be because there is always money to be found there. Contract Renewals: If you have contracts...
Do you have immature ITIL processes? If you do, you are wasting some of your valuable IT operating budget and losing company revenue. Mature ITIL processes improve the reliability and repeatability of the IT services you provide. In addition, mature processes reduce...
