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Use case – Implemented KOFAX to automate Account Payable process

Use case – Implemented KOFAX to automate Account Payable process

Offer & Use Case

Context A US based manufacturing and service company was using paper for its accounts payable processes. As a result they were wasting a lot of time struggling to get proper approvals, being overwhelmed by piles of invoices on desks, and receiving constant complaints...
3 differentiators that make you valuable as a consultant

3 differentiators that make you valuable as a consultant

News & Articles

I had a great conversation with clients and consultants about the differentiators that make a consultant provide great value to clients. We agreed on these 3 characteristics:1/ Operational Leadership – you’ve lived your client’s situation and...
Use case – Improved customer onboarding delays and quality

Use case – Improved customer onboarding delays and quality

Offer & Use Case

Context A recurring services company was experiencing quality issues and long delays in the customer onboarding phase (hardware and software services). Customers were complaining, the effort to resolve the issues was costly, and revenue was also being directly...
Use case – Scaled R&D & Operation Services of IoT (Internet of Things) Services company

Use case – Scaled R&D & Operation Services of IoT (Internet of Things) Services company

Offer & Use Case

Context This successful multinational IoT services company was growing its business faster than its organization could handle. The R&D department (Telecom and software services) was overwhelmed by the demands of the product and sales departments as well as the...
Use Case – Led RFP process to implement a cohesive online experience for a hardware and service business company.

Use Case – Led RFP process to implement a cohesive online experience for a hardware and service business company.

Offer & Use Case

Context This multi-national hardware and service company was delivering hardware and managing services (software and support) in the traditional way, with limited online capabilities. They were looking to change the way they currently operated: orders were taken over...
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