Building IT Service Cost Capability

Building IT Service Cost Capability

Welcome to part IV of my five-step approach to finding the financial waste in your IT budget. Part IV is not for the faint of heart. Building an IT Service cost capability will require time, effort, skills not typically found in IT organizations and a strong...
Am I Leading or Contributing to This Action?

Am I Leading or Contributing to This Action?

Have you ever lived the situation in which people were expecting the others to do things, or in which things have been done twice… This is annoying isn’t it? I consider it really important for any action, activity, or part of a project… to know who leads it (in...
“Where is the printer?”

“Where is the printer?”

“Where is the printer?” (This Article is the first of 3 articles on Corporate Print costs reduction) Who has not heard this question from a new employee or a visitor from a different site? There are usually two approaches for printing: First, the traditional, and a...